Privacy Policy

A legal disclaimer

Welcome to Sensalium. We take your privacy very seriously. By engaging with our services or visiting our website, you acknowledge and agree to the practices described herein.

1. Information Collection and User Preferences

1.1 Types of Personal Information

We collect personal information that is reasonably necessary for our functions and activities. This data is typically obtained directly from you and may include:

Name, address, contact numbers, and email address
Age, date of birth, and gender
Username and password
Product or service preferences
Health condition information (with consent)
Payment details (e.g., credit card information)
Information about provided products and services
Other details voluntarily provided by you

1.2 Enhancing User Experience with Cookies

To enhance your website experience, we may use ‘cookies.’ These small text files remember your preferences. Cookies are designed to improve user experience, and you can manage cookie preferences through your browser settings.

2. Data Utilisation and Security Measures

2.1 Purposeful Use of Personal Information

We collect personal information primarily directly from you. Occasionally, third-party sources may provide information, such as a friend or relative supplying details for promotions, gift purchasing or referral. This information is used for purposes including:

Direct communication about our brand, products, and promotions
Loyal customer rewards or our referral program
Transaction processing and approval
Identity confirmation
Health fund rebate and interaction regarding claims
Payment card transactions processing
Online account creation and management
Service analysis and improvement
Provision of requested products and services
Query follow-up
Consumer research
Complimentary vouchers
Gift vouchers/cards

We commit to using personal information only for the Primary Purpose for which it was collected.

2.2 Security Measures for Data Protection

We prioritise the security of personal information to prevent misuse, loss, unauthorised access, modification, disclosure, and interference. Once personal information is no longer needed for the Primary Purpose, we take steps to destroy or de-identify it.

3. Marketing Practices and User Control

Our marketing practices comply with permission-based requirements. We seek your permission before using personal information to send you product information and promotions. You can “unsubscribe” from marketing material at any time, please use the "unsubscribe" link at the bottom of any of our emails.

4. Openness, Correction, and Access Rights

Request specific information about your personal data by emailing info@sensalium.com.au

5. Data Retention

We retain personal information for as long as necessary for relevant purposes, as required by law, or as communicated to you.

6. Links

This website contains links to other websites. Please be aware that Sensalium is not responsible for the privacy practices of such other sites. We encourage you to read and access the privacy statements of these other sites if important to you.

WEBSITE TERMS OF USE / DISCLAIMER

Sensalium makes no representations or warranties of any kind, as to the operation of the company website or the information, content, or materials included in this site. To the full extent permissible by law, Sensalium disclaims and will not be liable for any inaccuracies of information contained within this website nor any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.

Sensalium reserves the right to alter the content of this website, and these disclaimers, terms and conditions, and policies, at any time.